Returns & Refunds

Returns & Refund Policy

We can accept returns if the product is unopened/unused and in the same condition in which you received it within 30 days of purchasing. After 30 days, unfortunately, we can’t offer you a refund or exchange.

To complete your return, we require a receipt or proof of purchase and the item shipped back in its original packaging.

By purchasing our products you agree to our return and exchange policy and understand that these products contain CBD (cannabidiol) isolate or full spectrum extract derived from the hemp plant.

These products have not been evaluated by the FDA.

We are committed to complying with FDA regulations, and as such, because the FDA has not evaluated these products, we make no claims as to any benefits for our products containing CBD (cannabidiol).

If you decide to purchase our products, you are drawing your own opinions as to any additional benefits or uses these products may provide. 

Damages From Shipping

We take customer satisfaction very seriously. All of our products are tested for quality, and all shipments are carefully inspected before leaving our warehouse.

Please check your shipment carefully upon arrival to ensure it has not been damaged during shipping. All claims for damaged products must be made within 72hrs. Please contact us and provide detailed information for any product damaged during shipping within that time.

Refunds (If Applicable)

Once your return is received and inspected within 30 days of purchasing, we will send you an email to notify you that we have received your returned item and if your refund will be accepted.

If you are approved your refund will be processed and a credit will automatically be applied to your credit card or original method of payment.

** Only regular priced items may be refunded. Sale items are not eligible for refunds.


We only replace items if they are defective, damaged, or incorrect. Please send us an email at and we'll get you taken care of right away. We only accept exchanges for the same item.

Send your item to: 
Yuyo Botanics
ATTN: Order Fulfillment
6165 Clarksville Pike,
Joelton, TN 37080.


You will be responsible for shipping costs when returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted.

Shipping times may vary depending on your location.