Loyalty Program Agreement
OVERVIEW
Last Updated: July 14, 2021
Yuyo Botanics rewards program (the “Program”) is a loyalty reward program offered by YUYO BOTANICS, LLC. (the “Company”, “us”, “our” or “we”) to certain customers of the Company. The Program is accessible through www.yuyobotanics.com (the “Program Website”) and any other related sites and applications referred to on the Program Website including without limitation www.yuyobotanics.com/pages/rewards (the “Explainer Page”). The Program allows persons who have completed the membership enrollment steps (each, a “Program Member” or “Member”) in accordance with these Terms and Conditions to collect Program points (“Points”) when making purchases on items identified from time to time by the Company (“Eligible Purchases”), and to redeem these Points for rewards, benefits and/or rebates offered by the Company from time to time. Members acquire no vested right or entitlement to the continued availability of any particular reward, benefit or redemption level.
TERMS AND CONDITIONS
The terms and conditions set forth herein (the “Terms and Conditions”, and together with any terms set forth on the Program Website, the Explainer Page and any other terms accessible through any of the foregoing, collectively the “Program Terms”), as amended from time to time, govern the Program. The Company in its sole discretion can restrict, suspend, amend, extend or otherwise alter the Program Terms at any time and without prior notice. If the Program Terms have been updated, the Company will post the new Program Terms on the Program Website and note the date that they were last updated, and no change will be effective until such change has been posted for at least ten (10) days. We encourage Members to review the Program Terms each time they use the Program. If you do not agree with the Program Terms, please do not participate in the Program.
ACCEPTANCE
By using or enrolling in the Program, you accept and agree to be bound by the Program Terms.
PROGRAM MEMBERSHIP
ELIGIBILITY
The Program is open to legal residents of the 50 United States (or the District of Columbia) who are the age of majority in his or her state of residence at the time of enrollment. The Program is void where prohibited by law.
MEMBERSHIP ENROLLMENT
Membership is free and no initial purchase is required in order to become a Member. To become a valid Member, you must visit the Program Website at www.yuyobotanics.com and complete the enrollment process by providing complete and accurate information and indicating your acceptance of the Program Terms.
CHANGE IN INFORMATION
Program Members are responsible to advise the Company immediately of any change to their address or other Account information. The Company will not be responsible for any communication not received by a Program Member.
ACCOUNT CLOSURE
Points are reduced to zero upon termination of a Membership.
REWARD POINTS
COLLECTION; REDEMPTION
Points can be earned by Program Members in connection with purchases of goods made from the Company website online as set forth on the Explainer Page. Company reserves the right to change the number of Points awarded for purchases at any time in accordance with these Terms and Conditions. Points can be redeemed for rewards, benefits and/or rebates offered by the Company. When enough Points have been accumulated to obtain the reward(s) desired, redemption may occur through the online company website www.yuyobotanics.com. The redemption schedule, available rewards, and other information are available on the Explainer Page. Each Member is responsible to ensure that all Personal Information is correct and up-to-date and the Company reserves the right to block redemptions where the Member information is inaccurate or incomplete. Members are solely and entirely responsible for keeping their Account secure. If a purchase price is lower than the redemption value of the Points, the remaining dollar value associated with all utilized Points will be forfeited. Points are not the property of Members and may be revoked at any time by Company as set forth herein.
VALUE
Points have no cash value and are not exchangeable for cash. The accumulation of Points does not entitle the Program Members to any vested rights, and the Company does not guarantee in any way the continued availability of any reward, redemption level, rebate or any other benefit. The Company assumes no liability to Members regarding the addition or deletion of items from or for which Points can be collected and/or redeemed.
RETURN/EXCHANGE POLICY
In the event of a return/exchange of any eligible purchase that initially earned Points, such Points will be deducted automatically from the Account that was used for the eligible purchase. Points will be deducted at the same rate as they were earned. Upon the return and/or exchange of products awarded through the redemption of Points, all redeemed Points will be forfeited.
PROMOTION
From time to time, the Company may advertise or offer exclusive offers to select Members to redeem Points for items other than standard Program rewards, benefits, and discounts.
PRIVACY
PERSONAL INFORMATION
You understand that through your use of the Program, you consent to the collection and use of all personal information collected from Members, including, but not limited to: name, address, email address, telephone numbers, date of birth, account number and purchasing information (“Personal Information”). As part of providing you the Program, we may need to contact you and provide you with certain communications, such as service announcements and administrative messages. These communications are considered part of the Program and your Account.
UNSUBSCRIBE
By sharing your email address and as an active customer and Program Member, we and/or our service providers may communicate to you special offers, services, promotions and program information. You can unsubscribe from receiving such messages at any time by updating your Account by contacting customer service of the applicable entity, or by clicking unsubscribe at the bottom of any promotional email.
GENERAL
ACCEPTANCE
By enrolling in the Program, each Member (i) certifies that he or she is over the age of majority in the jurisdiction in which he or she resides, (ii) consents to the Company’s collection and use of certain personal information, except as he or she may otherwise notify the Company and (iii) agrees to the Program Terms, as they may be amended from time to time.
OTHER TERMS
These Terms and Conditions are in addition to any other Program Terms and our Terms of Use and Privacy policy posted on the Program Website, and shall be read together with such other Program Terms as one and the same instrument; provided, that if there is a conflict between any terms set forth in these Terms and Conditions, the Program Website, the Explainer Page and/or any other Program Terms, such conflict shall be resolved as follows: first, the Terms of Use and Privacy policy posted on the Program Website; thereafter, the Explainer Page shall prevail; thereafter these Terms and Conditions; thereafter the Program Website; and finally any other Program Terms. For the avoidance of doubt, in the event of any action, proceeding or other dispute arising from or relating to any Program Terms, such dispute shall be settled in accordance with the provisions and procedures set forth in these Terms and Conditions.
ABUSE
Any abuse by a Member of the Program’s privileges, any failure by a Member to follow these Terms and Conditions, or any misrepresentation by a Member may subject the Member to expulsion from the Program, including forfeiture of all accumulated Points.
WAIVER
Every effort has been made to ensure that the information herein is correct. The Company is not responsible for any errors or omissions in printed copies of these Terms and Conditions nor those published from time to time on the Program Website. Any waiver by the Company of the strict observance, performance or compliance by a Member with any of the Terms and Conditions contained herein, either expressly granted or by course of conduct, shall be effective only in the specific instance and shall not be deemed to be a waiver of any rights or remedies of the Company as a result of any other failure to observe, perform or comply with the Terms and Conditions. No delay or omission by the Company in exercising any right or remedy hereunder shall operate as waiver thereof or of any other right or remedy. In the event that any provision in these Terms and Conditions is determined to be invalid, illegal, or unenforceable, such determination shall not affect the validity and enforceability of any other remaining provisions of these Terms and Conditions.
LIMITATION OF LIABILITY
Company is not responsible for incorrect or inaccurate transcription of information, for problems related to any of the equipment or programming associated with the Program or utilized by the Member, for any human error, for any interruption, deletion, omission, defect, or line failure of any telephone network, cellular network, or electronic transmission, for problems relating to computer equipment, software, inability to access the Program Website or online service, or for any other technical or non-technical error or malfunction. UNDER NO CIRCUMSTANCES, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, SHALL COMPANY BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE PROGRAM OR REWARDS OFFERED THROUGH THE PROGRAM, EVEN IF ANY OR ALL OF THE FOREGOING OR ANY OF THEIR AUTHORIZED REPRESENTATIVES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IF COMPANY IMPROPERLY DENIES MEMBER ANY POINTS, LIABILITY WILL BE LIMITED TO THE EQUIVALENT NUMBER OF POINTS. BY PARTICIPATING IN THE PROGRAM, MEMBER WAIVES ANY AND ALL RIGHTS TO BRING ANY CLAIM OR ACTION RELATED TO SUCH MATTERS IN ANY FORUM BEYOND ONE (1) YEAR AFTER THE FIRST OCCURRENCE OF THE KIND OF ACT, EVENT, CONDITION OR OMISSION UPON WHICH THE CLAIM OR ACTION IS BASED. TO THE FULLEST EXTENT ALLOWABLE BY LAW, COMPANY AND ITS PROGRAM PARTNERS SPECIFICALLY DISCLAIM ANY REPRESENTATIONS OR WARRANTIES, EXPRESS OR IMPLIED, REGARDING THE PRODUCTS AND/OR SERVICES OFFERED THROUGH THE PROGRAM, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE AND IMPLIED WARRANTIES ARISING FROM COURSE OF DEALING OR COURSE OF PERFORMANCE.
GOVERNING LAW
To the maximum extent permitted by law, this agreement is governed by the laws of the State of Tennessee and you hereby consent to the exclusive jurisdiction and venue of courts in Tennessee in all disputes arising out of or relating to the use of the Site.
CONTACT
If you have any questions about these Terms and Conditions or if you wish to provide any feedback with respect to the Program, please contact us at: hello@yuyobotanics.com.
YUYO BOTANICS, LLC.
6165 CLARKSVILLE PIKE, JOELTON, TN 37080
615-873-1344