FREQUENTLY ASKED QUESTIONS

SHIPPING

We ship with USPS Priority, which arrives to your door within 1-3 days of us packaging and delivering it to the post office.
Although we often package your products with quicker turnaround, please allow 3-5 days for your delivery to be handled as we are a small team and are often out in the hemp fields and on the farm. 

If you are inquiring about the status of your order, please include your order number in your message to allow us to locate your order faster. Send your email to hello@yuyobotanics.com


RETURNS POLICY

WHOLESALE

RETURN POLICY
Due to the nature of our products, we cannot accept returns.

We offer wholesale to states with legal hemp programs. Please be aware of your state's policies when inquiring about wholesale - as the laws change often (including packaging requirements). Our current products range from100% THC free to Full Spec (at below 0.3%THC, the legal limit) allowing it to be legal in most states. 

If you are inquiring about wholesale, please send us an email at wholesale@yuyobotanics.com with info on your shop/online store and we'll send you wholesale details if we feel your brand is a right fit for ours. We offer all our our products minus our sample kits at a discounted rate. We can also provide educational material for your customers to help the consumer understand our product better upon request. Please email us if you prefer to print our material yourself, as we can send pdf formats.


INTERNATIONAL ORDERS

Please e-mail us directly at wholesale@yuyobotanics.com or fill out the above wholesale inquiry form for inquiries on international orders. 


GIVING OUR CBD TO
YOUR PET

We get asked this more often than not - Cannabidiol is 100% ok for animal consumption, however HOPS are incredibly poisonous to dogs, altering their liver function. We DO NOT recommend giving your pet any of our Botanical Formulations (AM or PM Formula) as the ingredients can had adverse effects on animals, especially Hops as it could harm your pet’s liver.
However our Full Spectrum is just right and can be given to pets who are dealing with joint discomfort, anxiety and inflammation. Please e-mail us at hello@yuyobotanics.com with any questions you may have about dosage and usage on other animals such as cats, birds and horses. 

We are currently in the works with our family farm in Maryland to produce a pet line.